Whats the deal?
Used, Pre-loved, previously enjoyed what ever you want to call them, everyday DTEK receive calls from people looking for an inexpensive alternative to buying Phase One digital backs at new prices. For a long time we were able to sell Factory Re-furbished Backs from Phase One. These are now sold out due to high demand. Additionally we are not getting as many used backs coming through, people are tending to hang on to them. We know that sometimes customers for one reason or another decide to sell up. Sometimes this is done through a circle of contacts, but we also hear stories of people trying to sell their own Phase One equipment to unknown third parties, often on auction sites only for the deal to go bad when a problem is found by the buyer. This results in messy refunds and return of item. We are usually then asked to inspect and /or repair the equipment at extra cost. Also the equipment may be wrongly valued and languish for weeks before a buyer is found. Buyers are also often put off by lack of service history or warranty. Understandable when you consider the value of the investment.