Whether you purchased your equipment from us or not, we can handle all your Phase One , Mamiya, Hasselblad and Sinar repair requirements.
- Troubleshooting over the phone/ email for software and hardware
- Collection and return of equipment [insured]
- Itemized report for insurance claims.
- CCD Sensor Cleaning.
- Recalibration service
- Digital Back Checkup Service
Phase one End User Support Policy
As part of Phase One’s World Wide Dealer network, Dtek provide first line support for all their customers. We aim to provide a fast, efficient and courteous response to all our customers, ensuring you of the best resolution to your issue.
Dtek can provide additional services such as training, extended warranties, upgrades, and many other services that will add value to your Phase One investment. Digital camera back repairs should always be handled through the dealer network.
Contact Phase One Directly: Create a support case directly with Phase One
Phase One Knowledge base: Here
Capture One Support Tips